Shipping Policy

Effective Date: January 2, 2025

At ElectraNariTech, we aim to provide fast, reliable, and cost-effective shipping options for all our customers. Our Shipping Policy outlines the details regarding shipping methods, costs, delivery times, and conditions for orders placed on electranaritech.com.

1. Shipping Methods and Carriers

We partner with trusted carriers to ensure your orders arrive safely and promptly. Available shipping methods may vary depending on your location and the items you purchase. We currently offer the following shipping options:

  • Standard Shipping: Standard shipping is the most economical shipping option available and is offered for both domestic and international orders. Delivery times vary by location, but orders typically arrive within 5-7 business days for domestic shipments.

  • Expedited Shipping: Expedited shipping is available for customers who need their items sooner. This option reduces delivery time to 2-3 business days for domestic orders.

  • International Shipping: For customers outside the United States, we offer international shipping. Delivery times for international shipments vary by country, with an estimated delivery window of 7-14 business days.

  • Express Shipping: We offer express shipping for urgent orders. Express shipping typically delivers within 1-2 business days, depending on the destination.

2. Shipping Costs

Shipping costs are calculated based on the weight of the items in your order, the shipping method selected, and the delivery location. The cost of shipping will be displayed at checkout before you confirm your order.

  • Free Shipping: We offer free shipping on orders over a certain amount (e.g., $100) for domestic shipments. This offer may vary by location and is subject to change.

  • International Shipping Costs: International shipping rates are calculated at checkout based on the destination country and the weight of the items ordered.

3. Order Processing Time

Orders are typically processed and shipped within 1-3 business days after receiving your order. However, processing times may vary depending on product availability, order volume, and other factors.

  • Backordered Items: In the event that an item in your order is backordered, you will be notified by email with an estimated shipping date. You may choose to cancel the order or wait for the item to become available.

  • Holidays and Weekends: Please note that orders placed during holidays or weekends may experience longer processing times. Orders will be processed on the next available business day.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. This tracking number can be used to monitor the status of your shipment. You can track your order through the carrier’s website or by using the tracking link provided.

5. Shipping Restrictions

  • P.O. Boxes: Some shipping carriers may not deliver to P.O. Box addresses. Please ensure that you provide a physical address for shipping.

  • International Restrictions: Certain countries or regions may have shipping restrictions due to customs regulations. ElectraNariTech is not responsible for customs delays or issues.

6. Delivery Times

Delivery times vary based on the shipping method selected and the destination. The following are estimated delivery times:

  • Domestic Orders:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Express Shipping: 1-2 business days
  • International Orders:
    • Standard Shipping: 7-14 business days
    • Expedited Shipping: 5-7 business days

**Please note that these are estimated delivery times and that ElectraNariTech cannot guarantee delivery by a specific date. Delays may occur due to unforeseen circumstances, such as weather conditions, customs processing, or carrier issues.

7. Shipping Address

Please ensure that the shipping address you provide is accurate and complete to avoid delays. If there are any errors in the shipping address, please contact our customer service team as soon as possible to correct the information.

8. Damaged or Lost Shipments

In the rare event that your shipment is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue. Please retain all packaging materials and photographs of any damaged items to assist in processing claims.

9. Contact Information for Shipping Inquiries

For questions or concerns regarding shipping, delivery times, or tracking, please contact our customer service team:

ElectraNariTech
Address: 7890 Tech Avenue, Suite 501, Silicon Valley, CA 94025, USA
Phone: +1 (800) 123-4567
Email: support@electranaritech.com
Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (PST)